Privacy Policy:

We respect your privacy and want you to understand the ways in which RADICALI Pte Limited (“Radicali”) collects and uses information provided online.

This Privacy Policy applies to ​ ​and other websites or mobile applications that link to this website (the “Online Services”). It does not apply to any non-Radicali websites or mobile applications that you may access via the Online Services. Such services are governed by the privacy policies appearing onthose sites and applications. Depending on your relationship with us, you may receive other privacy notices from us providing additional details about our privacy practices

How We Collect Personal and Non-Personal Information through the Online Services

We collect two kinds of information through the Online Services: non-personal information and personal information.

  1. The non-personal information we collect includes: the visitor’s browser type, device type, andoperating system: area(s) of the Online Services visited; data and time of access; host or Internet service provider (ISP) information; and identity of the referring site (any site from which the visitor accessed the Online Services).

  2. We also collect personal information that can identify a visitor or user, including but not limited to name, address or other contact information, customer service requests or other information that you choose to provide to us, but only when you voluntarily provide it. If you apply for a job online,we may collect personal information about your work and educational history, etc. In addition,certain of the Online Services may collect precise information about the location of your mobile device but only with your express consent. Once you have consented to the collection of the precise location of your mobile device, you may adjust this consent by managing your location services preferences through the settings of your mobile device.

How We Use Your Information

We may use the information we collect through the Online Services for a number of purposes, including:

  1. • to provide you with, renew or modify products and services;
  2. • to provide you with the information and documents you request and for other customer service purposes;
  3. • to provide you with information about the Online Services or required notices;
  4. • to deliver marketing communications or promotional materials that may be of interest to you and toassist us in determining relevant advertising;
  5. • to improve the services we provide and the usefulness of the Online Services;
  6. • to customise your experience when using the Online Services;
  7. • to comply with applicable laws;
  8. • to perform research; and
  9. • to prevent and detect fraud, infringement and other potential misuse.

We may also anonymise, combine, on aggregate any of the information we collect through the Online Services or elsewhere for any of these purposes or for analysing usage statistics and trends.If you provide us with personal information, we will not sell, license, transmit or disclose this information outside of Radicali unless: (1) you give, or are deemed to give, consent to the collection, use or disclosure of your personal information; (2) it is necessary for the purposes as described in the ​Purpose Statement​; (3) in connection with a merger, consolidation, acquisition, divestiture or other corporate restructuring of all or part of our business; or (4) it is otherwise required or authorised under the Personal Data Protection Act(“PDPA”) or written law.

How We Use “Cookies” and Other Data Collection Tools


  1. • Radicali may place electronic “cookies” in the browser files of your computer or mobiledevice when you access a Radicali website. Cookies are pieces of information that a Radicali website transfers to your computer or mobile device to enable our systems torecognise your browser and to tailor the information on our websites to your interests. We also use cookies to analyse visitors’ use of our websites. This analysis helps us better understand which areas of our sites are most useful and popular so we can plan improvements and updates accordingly. Third parties may use cookies, web beacons, and other storage technologies to collect or receive information from Radicali websites andapps and elsewhere on the internet and use that information to provide measurement services and target advertisements to you.
  2. • We use cookies to improve the functionality of this website and to track information about how the website is used in order to continually improve it and personalise it to userreferences. In particular
  3. • Cookies enable an individually tailored use of the websites. Some functions on our websites cannot be used without cookies, i.e. logging in or changing settings. Cookiesneed to be enabled for optimal use of the website
  4. • We are unable to monitor visitor numbers for our website without cookies. Security and fraud risks on our site increase without this information, which is something we wish to avoid
  5. • Cookies allow us to check how users access and navigate our site. This is very important in order to make the website better and more user-friendly.
  6. • Please note that cookies can only read the identification number created by the random generator on your computer and can only retrieve information that is directly related to theRadicali website.
  7. • Your Cookie Choices
    1. • You can enable or disable cookies by adjusting your browser settings. This allows you to reject the placement of all cookies (except strictly necessary cookies). You can also delete cookies which have already been placed on your device
    2. • Please remember that disabling or deleting some or all cookies may prevent some web services (including on this website) from functioning correctly, and may lead to a less smooth or less personalised browsing experience

Do Not Track.

  1. We and our service providers or third-party ad servers may also use cookies or similar technologies to collect information about your browsing activities over time and acrossdifferent websites following your use of the Online Services. While, as described above,you may have the opportunity to control the use of cookies through your web browser, wedo not currently respond to web browser “Do Not Track” signals or other mechanisms thatprovide a method to opt out of the collection of information across the networks ofwebsites and online services in which we participate. For more information about Do NotTrack, please visit ​

Third Party Analytics.

  1. We use automated devices and applications to evaluate usage of our Online Services. We also may use other analytic means to evaluate our Online Services. We use these tools tohelp us improve our services, performance, and user experiences. These entities may usecookies and other tracking technologies to perform their services. We do not share yourname and contact information with these third party analytics providers; however, theseproviders may obtain unique identifiers for your device or your IP address.

Third Party Advertising Networks.

  1. We use third parties such as network advertisers to serve advertisements on third-partywebsites or other media (e.g., social networking platforms). This enables us and these third parties to target advertisements to you for products and services in which you might be interested. Third-party ad network providers, advertisers, sponsors and/or trafficmeasurement services may use cookies, JavaScript, web beacons (including clear GIFs),Flash LSOs and other tracking technologies to measure the effectiveness of their ads andto personalise advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one.

Security of Internet Communications.

  1. The Internet is not a secure medium. We employ reasonable administrative, technical andphysical safeguards designed to protect personal information. When you enter sensitive information (such as a credit number or NRIC number) on our websites, we encrypt that information using secure socket layer technology (SSL) or similar technology during itstransmission to our web site. Unfortunately, no method of transmitting or storing data canbe guaranteed to be secure, and we do not assume any responsibility for any harm, loss ordamage you may experience from transmission of information by or to Radicali over the Internet. If you believe that the security of any account you might have with us has beencompromised, please contact us using one of the methods described below.
  2. We restrict access to personal information collected about you at our web sites to our employees or others who need to know that information to provide services to you or in the course of conducting our normal business operations.

How to Contact Us and Access and Correct Your Information.

  1. If you have a question or would like to access and correct personal information you have submitted to us through the Online Services, please log into your account for the particularOnline Service or send a letter or email to the address below with your question orrequesting to see your information. We will be happy to make corrections wheneverpossible but may not be able to provide information relating to investigations, claims,litigation and other matters.

Blogs and Other Interactive Features

  1. We may offer blogs, online forums or other interactive features on the Online Services that enable you to share information about our services or other issues of interest. You should be aware that any communications you submit or post to any such interactive features onthe Online Services may be viewable by other participants or users. Therefore, bysubmitting or posting to such interactive features you acknowledge and agree that youhave no expectation of privacy or confidentiality in the content you submit for such features, whether or not it contains personal information about you.

Links to Other Sites

  1. For your convenience, we may provide links to other web sites and web pages that we donot control. We cannot be responsible for the privacy practices of any web sites or pages not under our control and we do not endorse any of those web sites or pages, the servicesor products described or offered on such web sites or pages, or any of the content contained on those web sites or pages. Before providing any personal information to such websites, please be sure to carefully review the web site’s privacy policy
  2. We are not responsible for the collection, usage, and disclosure policies and practices(including the data security practices) of other organisations, such as Google, Apple,Microsoft and Facebook or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including any Personal Information you disclose through or in connection with the Apps orour Social Media Pages


  1. By using the Online Services, you signify your consent to this Privacy Policy and this site’sTerms of use​. If you do not agree to this policy or the site’s ​Terms of use​, please do not use the Online Services.

Changes to this Privacy Policy

  1. We may change this Privacy Policy at any time and from time to time. Any amendments or modifications to this Privacy Policy will become effective immediately upon posting. Your continued use of any of our Online Services following the posting of a revised version ofthis Privacy Policy will constitute your acceptance of the revised Policy. If you do not agreewith the revised Privacy Policy, do not use any of our Online Services.